GENERAL RENTAL CONDITIONS
This contract represents a summary of the main provisions of the General Rental Conditions which, together with the rental letter signed by the Customer, constitute the exclusive source regulating the contractual relationship between the rental company RentMeNow! and the customer or its Affiliates.
VEHICLE ASSIGNMENT
The driving of the rented vehicle and/or motorcycle is allowed only to persons holding a valid driving license of type “A1” “A2” “A3” and “B”.
The following minimum age is required:
-“A1” – 16 years for motorcycles up to 11 kw – “A2” – 18 years for motorcycles up to 35kw and “A3” 24 years for motorcycles over 35kw.
-“B”- 18 years – only for new drivers, vehicles up to 55 KW – after 01 year of holding a “B” License, all types of Motor Vehicles up to
9 seats.
-“B” – 18 years for all types of Trucks up to 35q.
The vehicle and/or motorcycle is entrusted to the Customer on the assumption that they will use it by driving it personally.
The Customer assumes all risks or responsibilities in case of entrusting the driving of the vehicle and/or motorcycle to third parties, and also for the purposes of art. 116 paragraph 12 of the Highway Code (D.L.285/92), relating to the entrusting of the vehicle and/or motorcycle to a person without a driving license or, in any case, not authorized by the rental company.
The Customer may communicate to the Rental Company from which they rented the vehicle and/or motorcycle the name of any other persons who may drive the vehicle and/or motorcycle, who will be authorized at a later time upon presentation of proper driving authorization (license). For each additional authorized driver, a daily supplement is required, the amount of which is equal to 50% of that described for the type of vehicle and/or motorcycle already rented. For particular groups of vehicles in specific areas, the possession of two Credit Cards may be required, at the discretion of the Rental Company.
RENTAL PAYMENT
By Credit/Debit Cards, subject to specific authorization from the issuing institution; and/or cash. With cash payment, it is mandatory to pay a security deposit by Cashier’s Check made out to
INSURANCE DEDUCTIBLES FOR DAMAGES RC – KASCO – THEFT – FIRE
The rented vehicle and/or motorcycle is covered by R.C.A. and KASCO insurance in accordance with current laws.
If the Customer must incur one of the above events, they will be responsible for the deductible as indicated in the rental letter; in case of theft and/or fire, the deductible charged to the customer is that indicated in the rental letter and, based on the rented vehicle and/or motorcycle.
(A) In case of total IRREPARABILITY of the rented vehicle and/or motorcycle, due to serious accident, for driving under the influence of alcohol and/or use of drugs, the deductible charged to the Customer is equal to 100% of the current value of the rented vehicle and/or motorcycle.
For vehicles and/or motorcycles equipped with Diablock or Blockshaft anti-theft device, if the Customer, victim of theft of the rented vehicle and/or motorcycle, does not return, in addition to the original key for opening and ignition, also that of one of the mentioned anti-theft devices, they must pay a deductible equal to 100% of the current value of the vehicle. In all cases of accident, theft, fire, partial or total, the Customer is obliged to file a regular report with the competent Authorities and, within 12 hours of the event, to deliver it to the rental company.
RentMeNow!, as a penalty, reserves the right to charge for damages attributable to the Customer’s responsibility.
REFUELING SERVICE
The rented vehicle and/or motorcycle must be returned with the same liters of fuel existing at the time of delivery. For each liter of missing fuel, the Customer will be charged an amount of € 2.50 per/liter and a commission for fuel restoration expenses of € 30.00 excluding VAT.
MILEAGE
The mileage limits and costs for extra kilometers of the rented vehicle and/or motorcycle are those indicated in the rental letter.
VEHICLE CIRCULATION
The Customer is authorized to circulate in Italy and commits to NOT drive the vehicle and/or motorcycle in countries other than those expressly indicated in the “green card” delivered together with the vehicle and/or motorcycle documents.
Any unauthorized or illegal use under the Contract and/or by law obliges the Customer to compensate for the resulting damages, possibly jointly with any other driver, and results in the loss of any limitation of liability, exposing the Customer to the related responsibilities and recourses. The rental company reserves the right to repossess the vehicle and/or motorcycle at any place and time in case of violation of the rules of this article.
The Customer is responsible for the normal circulation of the vehicle and/or motorcycle as well as its use and ordinary maintenance.
In case of need for roadside assistance (e.g., breakdown or accident), the Customer can contact the Rental Company where they rented the vehicle and/or motorcycle, asking for instructions on what to do at the numbers specified in the rental letter. The Rental Company is excluded from any liability for losses or damages resulting from vehicle and/or motorcycle breakdowns, failed or delayed delivery, deterioration of goods or damages of any other kind, except in cases of willful misconduct or gross negligence of the Rental Company. Similarly, it is excluded from any liability for damage to things transported or forgotten on the returned vehicle and/or motorcycle.
The Customer is responsible for fines and/or any other charges resulting from violations of the highway code or other legal provisions or regulations, tolls, parking costs and in general the sums arising from driving the vehicle and/or motorcycle even by third parties during the rental period and agrees to reimburse any sums advanced for this purpose, including additional legal, postal and administrative expenses related to the reimbursement request and to indemnify the rental company from any damage and/or claim by third parties. Each administrative practice has a management cost and the Customer hereby authorizes its charge to their account.
THE ONE-WAY RENTAL SERVICE IS NOT ALLOWED, UNLESS SPECIFICALLY AUTHORIZED BY THE RENTAL COMPANY.
VEHICLE RETURN
At the start of the rental, the Customer must make a commitment regarding the return date of the vehicle and/or motorcycle: any change to the commitment must be communicated in advance to the Rental Company.
A rental day is considered 24 hours with a tolerance of 59 minutes, after which an additional rental day will be charged. For rates subject to time limits (e.g. Weekend, Week, etc.) after the tolerance time, the entire rental will be charged at the daily rate. The vehicle and/or motorcycle must be returned during the opening and/or closing hours of the Rental Company.
In case of return outside hours, possible if previously authorized, the rental will be considered closed during the opening hours of the same Rental Company.
Failure to return the keys of the vehicle and/or motorcycle will result in the continuation of the rental until the return of the same or the filing of a report of loss or theft.
The loss or theft of the keys of the vehicle and/or motorcycle will result in a penalty for compensation equal to € 600.00 (six hundred) excluding VAT.
The Customer agrees to return the vehicle and/or motorcycle in the conditions and with the equipment present at the beginning of the rental, except for normal wear and tear.
In case of loss or theft of the original Vehicle Registration Certificate of the vehicle and/or motorcycle, the Customer must pay a deductible of € 200.00 (two hundred) excluding VAT
ODOMETER
In case of failure of the odometer provided, as in cases where it is materially impossible to detect the mileage traveled, a conventional distance of 300 kilometers per day will be charged.
APPLICABLE LAW AND JURISDICTION
The Terms and Conditions are governed by Italian law. All disputes that may arise regarding the validity and/or interpretation and/or execution and/or termination of the Terms and Conditions will be under the jurisdiction of the Court of the place where the Customer picked up the Vehicle
PRIVACY
According to the indicated regulations, the processing related to this service will be based on principles of correctness, lawfulness, transparency and protection of your privacy and your rights. The user’s personal data are used by RentMeNow!, which is the data controller.
Pursuant to Article 13 of GDPR 2016/679, therefore, we provide you with the following information:
1) TYPE OF DATA COLLECTED
The personal data that will be collected and processed on the occasion of the activation of this service concern:
identification data (surname and name, residence, domicile, birth, telephone number, billing address, online identifier), identity document (identity card, passport, or driving license), bank data, location data (location, GPS, GSM, other
2) PURPOSES AND LEGAL BASIS OF PROCESSING
The personal data collected will be processed for the following purposes:
for the conclusion and execution of vehicle and/or motorcycle rental contracts and any related contracts, for the analysis and improvement of Services, for the management of complaints and disputes, implementation of international payment system standards (e.g., bank transfers, debits/credits through credit, debit cards, etc.)
These purposes are jointly defined as “Contractual Purposes”.
with the prior consent of the User, for activities of sending advertising material and use in the context of commercial analysis and studies and consumption habits. This purpose is defined as “Marketing Purposes”
The processing of Users’ personal data is necessary, with reference to the Contractual Purposes, to execute the Contract. If the User does not provide the personal data necessary for the Contractual Purposes, it will not be possible to proceed with the conclusion of the contract.
Processing for Marketing Purposes is optional. If the User denies their consent, they will not be able to receive commercial communications. At any time, the User may revoke any consent given.
3) DATA PROCESSING METHODS
Users’ personal data may be processed with manual or computerized tools, suitable to guarantee security, confidentiality and to avoid unauthorized access, dissemination, modifications and subtractions of data thanks to the adoption of adequate technical, physical and organizational security measures.
4) CATEGORIES OF RECIPIENTS
Without prejudice to communications made in fulfillment of legal and contractual obligations, all data collected and processed may be communicated exclusively for the purposes specified above to the following categories of recipients: Banks and credit institutions; Authorized persons; Third-party providers of assistance and consulting services with reference to the activities of the sectors (by way of example only) technological, accounting, administrative, legal, insurance, IT; Data processors.
5) DATA TRANSFER TO A FOREIGN COUNTRY AND/OR AN INTERNATIONAL ORGANIZATION
The data you provide will not be subject to transfer to Non-EU Countries or international organizations.
6) DATA RETENTION TERMS
a) for the Contractual Purposes referred to in point 2, Users’ personal data are kept for a period equal to the duration of the Contract (including any renewals) and for the 10 years following its termination, resolution or withdrawal, except in cases where conservation for a subsequent period is required for any disputes, requests from the competent authorities or pursuant to applicable legislation;
b) for Marketing Purposes relating to sending advertising material and use in the context of commercial analysis and studies and consumption habits, Users’ personal data are kept for the duration of the Contract and for a period of 5 year(s) following its termination.
7) USERS’ RIGHTS REGARDING THEIR PERSONAL DATA
You may, at any time, exercise the following rights:
- request more information regarding the contents of this information;
- access to personal data; obtain the rectification or erasure of the same or the limitation of processing concerning them (in the cases provided for by the legislation);
- object to processing (in the cases provided for by the legislation);
- data portability (in the cases provided for by the legislation);
- withdraw consent, where provided. The withdrawal of consent does not affect the lawfulness of processing based on consent given before the withdrawal;
- lodge a complaint with the supervisory authority (Privacy Guarantor).
In relation to the processing of personal data concerning them, as described above, the Customer freely expresses their consent, pursuant to and for the purposes of the Law. If a provision of this rental contract is null, such nullity will not determine the invalidity of the other provisions of this rental contract.
If the Customer decides to pay in a currency different from the one in which the rental cost was quoted, the equivalent value will be calculated on the exchange rate published by CITI-BANK increased by 4% as reimbursement of bank expenses and commissions and exchange rate fluctuation risk.